How do I change my nameservers?

A nameserver is a server that each hosting company uses to enable its customers to create an online presence using unique domain names. As part of the domain name system (DNS), nameservers are critical to ensuring the proper function of hosting and e-mail services such that it essentially allows your domain name (and its associated services) to be found on the Web by anyone in the world. Nameservers are unique to each hosting company and/or domain name registrar.

Note: If you are a customer with a NEW domain name that WE registered, then you do not need to change nameservers as the domain already uses the proper settings. Only customers that have an existing domain name registered elsewhere and have no intention of transferring the registration to us should read below.

 

In order to point your Domain Name to your Hostway web hosting/email services, you have to either use our nameservers or DNS records.

Hostway Nameservers:

Primary Nameserver: a.dns.hostway.net

Secondary Nameserver: b.dns.hostway.net

NetNation Nameservers:

Primary Nameserver: w.dns.netnation.com

Secondary Nameserver: x.dns.netnation.com

 

Contact your current nameserver or hosting provider and ask them to switch your nameservers accordingly. Note that most providers provide control panel access to update nameservers, so you should be able to do it yourself. Enter/provide the nameservers you see above.

 

Please follow the below listed steps if you would like to perform nameserver changes from our end:

1. Log in to SiteControl and click Domain Name, and then click Edit next to the appropriate domain name.

 dnr-115000298844-1.png

 

2. On the next domain summary page, click on Edit in the Name Servers

dnr-115000298844-2.png

 

3. Enter your new Primary and Secondary DNS hostnames to set them as authoritative name servers. Click Update to save the changes.

dnr-115000298844-3.png 

Note: Minimum of two authoritative name servers are required.

 

4. On the next page you will see a confirmation notification indicating that the change was successful.

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Note: Keep in mind that there is a propagation time when Name Server changes are made. Typically, the propagation time takes 24-48 hours for a change to take effect across the Internet's DNS system.

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