Configure Outlook 2010 for Windows

In this help article you will find step-by-step instructions how to set up your Open-Xchange (POP/IMAP) mailbox in Microsoft Outlook 2010 for Windows.

This article contains the following sections:

I. IMAP configuration instructions:

1. In Outlook, choose the File tab.

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2. Under Account Information, choose Add Account.

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3. On the Auto Account Setup page, choose Manually configure server settings or additional server types, and then click Next.
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4. On the Choose Service page, choose Internet E-mail and click Next.
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5. Next, on the Internet E-mail Settings page, enter the following information:

  • Your name: Enter a display name (usually this is your first and last name)
  • Email Address: Your full email address
  • Account type: IMAP
  • Incoming mail server: imap.siteprotect.com
  • Outgoing mail server (SMTP): smtp.siteprotect.com
  • User Name: Your full email address
  • Password: Your e-mail account password
  • Select the Remember password check box
  • Do NOT select the Require logon using Secure Password Authentication (SPA) check box

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6. Click More Settings to open the Internet E-mail Settings dialog box

7. Go to the Outgoing Server tab. Check My outgoing server (SMTP) requires authentication, and then select Use same settings as my incoming mail server
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8. Go to the Advanced tab and use the settings shown in the screenshot.
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Server Port Numbers:

  • Incoming server (IMAP): 143, Encryption: TLS
  • Outgoing server (SMTP): 587, Encryption: TLS

Important Note: If a local firewall or your Internet Service Provider (ISP) blocks ports 143 or 587, you can use alternative ports as follows:

  • Incoming server (IMAP): 993, Encryption: SSL
  • Outgoing server (SMTP): 465, Encryption: SSL

9.  Click OK to save the settings and to return to the Internet E-mail Settings page.

10. Click Next, and then verify that all tests complete successfully. Click Close to continue.

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11. On the Congratulations! page, click Finish.

 

II. POP configuration instructions:

1. In Outlook, choose the File tab.

win_out2010_1.png

 

2. Under Account Information, choose Add Account.

win_out2010_2.png

 

3. On the Auto Account Setup page, choose Manually configure server settings or additional server types, and then click Next.
win_out2010_3.png

4. On the Choose Service page, choose Internet E-mail and click Next.
win_out2010_4.png

 

 
5. Next, on the  Internet E-mail Settings page, enter the following information:

  • Your name: Enter a display name (usually this is your first and last name)
  • Email Address: Your full email address
  • Account type: POP3
  • Incoming mail server: securepop.siteprotect.com
  • Outgoing mail server (SMTP): smtp.siteprotect.com
  • User Name: Your full email address
  • Password: Your e-mail account password
  • Select the Remember password check box
  • Do NOT select the Require logon using Secure Password Authentication (SPA) check box

win_out2010_9.png

 

6. Click More Settings to open the Internet E-mail Settings dialog box.

7. Go to the Outgoing Server tab. Check My outgoing server (SMTP) requires authentication, and then select Use same settings as my incoming mail server
win_out2010_6.png

 

8. Go to the Advanced tab and use the settings shown in the screenshot.
win_out2010_10.png

8.1 Server Port Numbers settings:

  • Incoming server (POP3): 995, Encryption: SSL
  • Outgoing server (SMTP): 587, Encryption: TLS

Important Note: If a local firewall or your Internet Service Provider (ISP) blocks port 587, you can use alternative port as follows:

  • Outgoing server (SMTP): 465, Encryption: SSL

8.2 Delivery settings:

  • Select the Leave a copy of messages on the server check box.
  • You can select the Remove from server after 14 days based on your preference.

9. Click OK to save the settings and to return to the Internet E-mail Settings page.

10. Click Next, and then verify that all tests complete successfully. Click Close to continue.

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11.  On the Congratulations! page, click Finish.

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