[RESOLVED] November 29, 2017 1:30 AM CT - Networking Issue - Austin DC

IMPACT

Networking issue affected multiple customers in the Austin DC

SUMMARY

08:15 CST
Initial alerts detected

08:19 CST
Networking Escalation

09:02 CST
Bulk of services are restored - still working on remaining interruptions

09:35 CST
All services are back to normal

14:00 CST
We are still tracking issues connecting to local DNS name servers.  If you notice intermittent name resolution errors please contact Support (enterprise-support@hostway.com) for assistance with updating the name servers of your systems.

22:00 CST
Alerts detected

22:05 CST
Networking Escalation

01:30 CST

All services should be working fine now.

 

STATUS: [Resolved]