[Resolved] Feb 6, 2018 - Windows Websites Hosting not available

Summary

Our Windows Websites Hosting platform is currently unavailable due to a service impacting incident. We will post further updates to this service incident post.

Note: Linux websites hosting customers are not affected by this service incident

 

Updates

4:40 AM CT: We are currently investigating a service impacting issue with our Windows Websites Hosting platform.

4:55 AM CT: Root cause identified. Our engineers are working on an emergency fix and bringing all affected services related to Windows Websites Hosting back to an operational state. 

5:00 AM CT: Windows Websites Hosting services are returning to normal operations. All affected websites are available. We are working on restoring FTP Service functionality.

5:55 AM CT: FTP functionality has been restored and operating normally.