Upon first login into the OX Webmail, you might not see all your custom email folders listed.
In order to subscribe (make visible) your custom email folders, please follow the instructions below:
2. Click on the Settings gear icon in the top-right corner of your webmail and select the Settings menu.
3. Click on Mail on the left-hand side, which brings up the mail menu settings, and select the
Change IMAP subscriptions ... button.
4. Click on the arrow right next to E-Mail to expand all your email folders. Check the boxes for the folders you want to see in your interface and then click Save.