How to configure SFTP Client on cPanel


Because File Transfer Protocol (FTP) cannot guarantee security, it's recommended to use SSH File Transfer Protocol (SFTP). SFTP provides file access, transfer, and management tools that resemble FTP through a secure SSH connection. However, SFTP is not merely FTP over SSH. Instead, it is an entirely separate protocol. 


SFTP clients typically require the following information to connect to a server:

  • Hostname - that's the server's hostname or IP address.


  • SSH port number - the port number on which sshd listens. 

Example: 22

  • Security -whether the client combines FTP and SFTP functionality.

Example: SFTP

  • Username - the SSH username that the client uses to connect to the server.

Example: root

Note: You cannot use an FTP account to connect via SFTP.

  • Password - the SSH user's password.
  • Private Key - the absolute path to a private key file on your local computer.

Example: c:\data\id_dsa

cPanel users can generate and download a private key via cPanel's interface (cPanel > Home > Security > SSH Access).

The root user can generate and download a private key via WHM's  interface (WHM > Home > Security Center > Manage root's SSH Keys).



You may see a warning that the server's host key is unknown. To ensure that this message does not display again, accept the key and store it on your local computer.

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