[RESOLVED] May 23rd, 2019 - SiteControl - Impaired performance

Summary

We are currently investigating a service impacting event, affecting the performance of our account management system - SiteControl. Users may experience slowness or time outs while performing SiteControl actions.

 

Updates

10:30 AM CT: Our engineering team are investigating the root cause of the service impacting event.

11:00 AM CT: Our engineering team has identified the root cause and are working towards resolution.

11:25 AM CT: Our team have fully restored SiteControl's performance and functionality.