(resolved) 7/18/2019 10:30am EDT Mail delivery issue.
[7/18/2019 12:20pm EDT] This will serve as the final update related to this incident. Our engineers have resolved our issues with the mail. Mail is now coming into the queue again, there may be a delay as mail queues clear up. If you have an urgent issue please call into support at 866-918-4678.
[7/18/2019 10:30am EDT] Our engineers are currently investigating an incident with external delivery of mail and are unable to receive email ticket responses. We are currently gathering a scope of the impact and working to remediate the problem. If you have an update please respond to the ticket through the customer portal at: https://manage.hostway.com/ or by calling 800-308-1522.