[RESOLVED] August 9th, 2019 - SiteControl – Impaired performance

 

Summary

We are currently investigating a service impacting event, affecting the performance of our account management system - SiteControl. Users may experience issues trying to access SiteControl.

 

Updates 

9:20 AM CT: Our engineering team are investigating the root cause of the service impacting event.

10:10 AM CT: The team continues work towards resolution.

11:00 AM CT: The root cause has been identified and a fix applied. We continue to monitor the platform.

12:45 AM CT: Our team have fully restored SiteControl's performance and functionality.