[RESOLVED] August 19th, 2019 - Open-Xchange - Degradation of the email functionality

Summary

We are currently investigating a service impacting event, affecting portion of our email platform Open-Xchange. We are actively working on a resolution.

Note: Microsoft Exchange 2016 customers should not be affected. 

Updates

07:15 AM CT: The root cause of the reported issue has been identified by our System Administrators and we are working towards a full resolution.

08:15 AM CT: Our administrators resolved the root cause of the issue. Currently, the email platform is stable.