As part of our ongoing effort to provide the best possible service for our clients, our U.S Virtual Private Server clusters will be undergoing an emergency maintenance. This will temporarily impact your VPS service during this time.
Affected VPSs will be offline during the emergency maintenance. The maintenance will begin at 7:30 AM EST on Thursday, February 13th. 2020. We are committed to keeping the downtime as minimal as possible - we expect the duration of the maintenance to last about 8 hours.
The content of the VPS will remain unchanged.
Please be advised that not all VPS's will be affected by this emergency maintenance. If your account is one of the affected, you should receive a notification to the email address on file for your account contact.
Updates:
08:25 AM EST: The server clusters maintenance has begun.
11:45 AM EST: The scheduled maintenance is currently on track and performed without any issues.
3:00 PM EST: Maintenance is proceeding on schedule, and we are working diligently to restore service within the provided window.
3:30 PM EST: Emergency maintenance has been completed. All services have been restored. If you are experiencing any remaining issues with your service please contact Technical support for assistance.