[ONGOING] February 28, 2020 - Chat Client Unavailable

Summary

We are currently experiencing network issues with our chat client. Incoming chats might not be accepted. We are actively working towards resolution. In the meantime, please contact us at (866) 467-8929 .

 Note: Production services such as website and email hosting are not affected by this event. 

Updates

4:15 AM CT: We are currently investigating a service impacting issue with the customer facing chat client.