[RESOLVED] July 25th, 2020 - OpenXchange - Degradation of Email Functionality

Summary

We are currently investigating a service impacting event affecting our email service. Customers may have issues receiving emails.  Outbound mail delivery works as expected. Our administrators are aware and working towards a resolution.

Note:  Hosted Exchange customers should not be affected unless they have a hybrid setup.

Updates

06:55 AM CT: Our administrators are currently investigating the reported issue

10:00 AM CT Our Administrators have determined the cause of the issue and it has been successfully resolved. We continue to monitor the platform.