[RESOLVED] August 24th, 2020 - OpenXchange - Degradation of Email Functionality
Summary
We are currently investigating a service impacting event affecting our email service. Customers using the Webmail platform are unable to access their email addresses at this time.
Updates
11:35 AM CT: Our administrators are currently investigating the reported issue
11:50 PM CT: The root cause of the reported issue has been identified by our System Administrators and we are working towards a resolution.
12 :45 PM CT: The main cause has been identified and the issue has been resolved. We continue to monitor the platform.