Creating a new FTP Account

If necessary, you can create new FTP accounts (users) by following these simple steps:

1. Sign in to SiteControl

2. On the SiteControl Home page, click FTP in the Quick Access Tools section.

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2.1: Alternatively, you can access the FTP Overview through the Website page. Under Manage Services, click Website.  On the Website page, click FTP in the File Manager section.

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2. Choose the desired FTP account type and then click the respective Create Account button.
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3. On the Create FTP Account page, follow the instructions below:

  • Step #1, enter the username of the new FTP account.
  • Step #2, enter and confirm a password in line with the provided password complexity requirements.
  • Step #3, choose the account type – Additional or Subdirectory FTP Account.
  • When ready, click on the Create Now button.

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3. You will get a confirmation notification that you have successfully created a new FTP account.
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