Website Builder 1.0 FAQs – Hostway Help Center

The Editor upper panel is where you can find the main controls for your website. You can perform the following actions from the Editor upper panel: Save changes to your website, Preview your website before publishing, Publish your website to the internet and enter the Help Center (where you are now).

What is the Editor left panel?

The Editor left panel is where you can add content to your website. You can add pages , widgets, and edit general settings & design settings for your website.
The popular, basic, social, media and advanced tabs are used for adding content and features to your website. You can add text , photos, videos and other features such as social media buttons, contact forms, maps and many others.
Under the Settings tab you can edit general settings for your website such as site title, SEO keywords and contact info.
Under the Design tab you can define the theme and layout settings for your website.
Under the Pages tab you can add/edit/delete pages and define the site menu.
Under the Statistics tab you can view your website statistics (after adding your Google Analytics account details through the Settings screen).

What is the Editor site content area?

How can I add a new page?

In the Editor left panel, click on the Pages tab.
In the Pages Management screen, click on the Add Page button.
On the Add Page screen, enter the page name (you can always edit it later through the Pages Management screen). Select a page type and click on the Add page button.
By default the page will be added as the last page on the Pages Management. You can drag and drop the pages in the Pages Management list to the order you would like them to appear on your website.

How can I add sub-pages?

On the Editor left panel, click on the Pages tab.
In the Pages Management drag the page you want as a sub-page, directly under the page you want to be the top level page. Drag the page slightly to the right and the page title will now appear indented to the right. This indicates that this page is now a sub-page of the page title above it.
On the site menu, the sub-page menu button will be displayed only when you hover your mouse over the main page's menu button.

What is a Page Type?

When adding a new page, you must select a Page Type: Blank Page, Connected to Link, or one of the feature pages (FAQ, Jobs, etc.).
The Blank Page creates a content page where you can drag and drop icons for adding content and features to your website.
The Connected to Link page creates a menu button which links to an external URL.
The features pages are dedicated to specific information such as FAQs or job listings.

What is a Blank Page?

To add a Blank Page, select the Pages tab from the left panel and click on the Add Page button.
Select Blank Page as the page type. The Blank Page is the most popular page type and allows you to create a content page where you can drag and drop icons for adding content and features to your website.

What is a Connected to Link page?

To add a Connect to Link Page, select the Pages tab from the left panel and click on the Add Page button.
Select Connected to Link as the page type. The Connected to Link page creates a menu button which links to an external URL.
This page type does not actually create a page within your website. You only need to define the page name and enter the external URL in the Page Link field.

How can I link a page to an external URL?

To link a page to an external URL, select the Pages tab from the left panel and click on the Add Page button.
Select Connected to Link as the page type. The Connected to Link page creates a menu button which links to an external URL.
You can now define the page name and enter the external URL in the Page Link field.

What is an FAQ page?

To create an FAQ page, select the Pages tab from the left panel and click on the Add Page button.
Select FAQ as the page type. The FAQ page is dedicated to the list of your Frequently Asked Questions. Each FAQ item includes a Question and Answer.
You can add additional content to this page by dragging and dropping the icons from the left panel tabs (popular, basic, social, media, advanced) to the repeated area/s.

What is a Jobs page?

To create a Jobs page, select the Pages tab from the left panel and click on the Add Page button.
Select Jobs as the page type. The Jobs page is dedicated to the list of your open positions. Each Job item includes a Job number, Job title and relevant job information. A link to an Apply For Job form will be displayed for each Job item.
You can add additional content to this page by dragging and dropping the icons from the left panel tabs (popular, basic, social, media, advanced) to the repeated area/s.

What is an Events page?

To create an Events page, select the Pages tab from the left panel and click on the Add Page button.
Select Events as the page type. The Events page is dedicated to the list of your upcoming events. Each Event item can include an Event title, date, image, and relevant information or an external link to the event information.
You can add additional content to this page by dragging and dropping the icons from the left panel tabs (popular, basic, social, media, advanced) to the repeated area/s.

How can I define my site menu?

To define your site menu, select the Pages tab from the left panel.
In the Pages Management, you can define your site menu by adding new pages, reordering the pages by drag and drop, deleting unwanted pages, or hiding pages from the menu by clicking on the eye icon.
You can create sub-pages by dragging the page you want as a sub-page, directly under the page you want to be the top level page. Drag the page slightly to the right and the page title will now appear indented to the right. This indicates that this page is now a sub-page of the page title above it.

How can I reorder my site pages?

To reorder the pages of your website site, select the Pages tab from the left panel.
In the Pages Management, you can reorder your pages by dragging and dropping the pages to appear in the order you would like. You can drag and drop pages above or below other pages.
You can create sub-pages by dragging the page you want as a sub-page, directly under the page you want to be the top level page. Drag the page slightly to the right and the page title will now appear indented to the right. This indicates that this page is now a sub-page of the page title above it.

How can I delete a site page?

To delete a page off your website, select the Pages tab from the left panel.
In the Pages Management, click on the delete link next to the page title you would like to remove. You will prompted to confirm the page deletion. Click Delete to permanently remove the page from your website. Click Cancel if you do not wish to delete the page.
You can also hide a page from appearing on your live website by clicking on the eye icon next to the page title.

How can I hide a page from the site menu?

To hide a page from your website menu, select the Pages tab from the left panel.
In the Pages Management, you will see an eye icon next to each page title. When you hover over the eye icon you will see a tool tip that says "Hide page from your site menu". You can hide a page from appearing on your live website by clicking on the eye icon next to the page title. When the page is being hidden from your website the eye icon will appear in grey.
You can always change the page back to being displayed on your website by re-clicking on the eye icon.

What are a page's advanced settings?

In the Pages Management screen, each page includes a Settings icon.
Clicking on the Settings icon will open the page's Advanced Settings screen, where you can enter the following advanced settings:
Open to Search Engines: If checked, the page is indexed by Search Engines.

Page Title: The page title as displayed in the browser tab/window.
Page Description: This text appears below your page title in search engines or directories.
Page Keywords: List of most important themes of the page, separated by commas.
Page Friendly URL: A meaningful URL that is easily understood by users and search engines for better usability and search engine optimization.
Page Head Code: Option to add additional code to the page HTML head tag.
Page Footer Code: Option to add additional code that will be appended at the bottom of the page HTML code.

The page's Advanced Settings exists for all types of pages, as well as pages' categories and items (in some page types).
Defining the page advanced settings is not necessary, but can be helpful for Search Engine Optimization (SEO).

How can I define the site menu in a multi-language site?

In order to define the site menu in multiple languages you need to have a multi-lingual website. You can define multiple languages for your website under Settings, Languages Settings.
Your website is defined separately for each language.
You will see a link for each language of your website in the content area of your website. Click on the link for the language you would like to define. The system will now switch to the website for the language you specified. You can now select the Pages tab from the Editor left panel and begin to define the site menu.

Why can't I add new pages?

Pages can be added to your website according to the number of pages allowed in your website's package.
In the Editor left panel, click on the Pages tab.
In the Pages Management screen, click on the Add Page button. You will now be able to add new pages to your website as long as you have not reached the package maximum.
Once you have reached the maximum number of pages included in your package, you will receive the following message: Via this message you can upgrade your package and then add additional pages to your website.

How can I add content to a page?

The Editor site content area is where your website's content is created and edited. This area includes your website logo, header image, website menu, main content area and repeated area/s.
You can use the site menu for navigating between your website pages.
The icons that appear under the left panel tabs (popular, basic, social, media, advanced) can be dragged and dropped into the main content area in order to add new content to the your pages. Once you drop an icon into the content area of your page the editor will open up for you to add your new content. The icons that appear under the left panel tabs can also be dragged and dropped into the repeated area/s of your pages so that the content and features will appear, in the same area, on all pages of your website.

How can I edit a page's content?

The Editor site content area is where your website's content is created and edited. This area includes your website logo, header image, website menu, main content area and repeated area/s.
Your website's logo and header image can be changed by clicking on the Upload buttons.
To update existing content on your web page, you can click on text areas on the page to edit the text inline. You can use the toolbar on the top of the page to format the text. To edit other types of content, you can click on the widget's Edit icon and the editor will open up for you to edit the content.
The site menu on your page can be used for navigating between your website pages.
The icons that appear under the left panel tabs (popular, basic, social, media, advanced) can be dragged and dropped into the main content area in order to add new content to the your pages. Once you drop an icon into the your page the editor will open up for you to add your new content.
The icons that appear under the left panel tabs can also be dragged and dropped into the repeated area/s of your pages so that the content and features will appear, in the same area, on all pages of your website.

What is a widget?

A widget is an a la carte feature that can be added to your website, such as a Map or Contact Form. Widgets appear as icons in the left panel that you can drag and drop onto your web pages.

What are the Widget Categories?

The Editor left panel includes 5 Widget Categories: Popular, Basic, Social, Media and Advanced.
Each widget category includes a few widgets relevant to the specific category, in order to make it easier for you to find your desired widget.
The Popular category includes the most commonly used widgets.
The Basic category includes the building blocks for your website such as text and pictures.
The Social category includes all the widgets associated with social networking services such as Facebook and Twitter.
The Media category includes all the widgets associated with multimedia such as videos and galleries.
The Advanced category includes a selection of widgets to add more customized features to your website such as contact forms and Google maps.

What is the Repeated content area?

The site content area can include one or more Repeated content area/s, which allow you to define reusable snippets of content to appear on more than one page of your website.
The Repeated content area usually appears in a column to the left or right of the main content or in a row across the bottom of the web page.
Widget icons dragged and dropped to a Repeated content area can appear across multiple pages (or all pages) of your website. Changes made to the Repeated content area are reflected on all pages that display the widget, regardless of what page you update the repeated content on.

Why can't I add widgets to some types of pages?

Widget icons can only be dragged and dropped in the content area for pages that were created from a blank page under the Pages Management. For other page types, such as FAQ and Jobs, widget icons can only be dragged and dropped into the Repeated content area.

How can I add plain text to my site?

To add plain text to your website, you can drag and drop the Text or the Text & Picture widget icons into the content area of your website.
Once the widget is dropped, you can enter your text and format the text using the rich text editor toolbar that appears on the top of the page.
If you use the Text & Picture widget you can also add an image with your text.

How can I add a picture to my site?

There are several types of images you can add to your website. You can drag and drop the Picture or the Text & Picture widget icons onto the content area of your website.
Once the widget icon is dropped, you can upload an image from your computer, select an image from our Public Gallery or from My Files with the list of images you already uploaded to your site.
You can drag and drop the Gallery widget icon onto your page.
Once the gallery icon is dropped, you can upload image/s from your computer or select image/s from our Public Gallery or from My Files. You can then define the parameters for your image gallery.

What is the system's Public Gallery?

The public gallery is a repository of system images available for you to use on your site. When adding an image from the public gallery you can filter images by category or enter keywords to search for an image.

How can I reuse files I am already using on my site?

To reuse a file you've already uploaded to your site follow these steps:
Drag and drop the Picture/Flash/etc. widget into your canvas area. Click on the Upload button. Select the tab "My Files". Here you will find a library of all of the files you've uploaded to your site. You can select the file you'd like to reuse on your website and click Submit.

How can I add a link to text or picture on my site?

For text, highlight the text or link you would like to create a hyperlink on. In the rich text editor toolbar select the icon for link.
A dialogue box will open where you can enter the URL address for the link and the type of window you'd like the link to open in.
In the picture editor, select the icon for link.
A dialogue box will open where you can enter the URL address for the link and the type of window you'd like the link to open in.

How can I add a Flash clip to my site?

You can drag and drop the Flash widget icon into the content area of your website.
Once the widget icon is dropped you can upload a Flash clip from your computer.

How can I add a video to my site?

You can drag and drop the YouTube widget icon into the content area of your website.
Once the widget icon is dropped, you can search for a YouTube video or enter a specific YouTube video URL. You can add description text for your video and set the video parameters.

How can I add a contact form to my site?

You can drag and drop the Contact Form widget icon into the content area of your website in order to add a contact form to your page.
Once the widget icon is dropped, you can select the form layout and define the settings for your form such as the form's "Submit" button title, the recipient email and the thank you message.

How can I add a map to my site?

You can drag and drop the Google Map widget icon into the content area of your website.
Once the widget icon is dropped, you can enter your address to create a Google map for your website.

How can I add my business opening hours information?

Under the Advanced tab on the left panel you can find the icon to add Opening Hours to your website.
You can drag and drop the Opening Hours widget icon into the content area of your website.
Once the widget icon is dropped, you can define the time format, opening hours by day and time and any additional comments.

How can I add a list of the payment methods accepted by my business?

Under the Advanced tab on the left panel you can find the icon to add Payment Methods to your website.
You can drag and drop the Payment Methods widget icon into the content area of your website.
Once the widget icon is dropped, you can enable the payment methods you'd like to appear on your website and add any additional text to the widget.

How can I display updates from my business's Facebook Page on my site?

You can drag and drop the Facebook widget icon into the content area of your website in order to display your Facebook Business Page on your website.
Once the widget icon is dropped, you can enter your Facebook Page URL and define the parameters for your Facebook widget. Updates you make on your Facebook profile will now appear on your website as well.

How can I add a Facebook Like button to my site pages?

Under the Social tab on the left panel you can find the icon to add a Facebook Like Button to your website.
You can drag and drop the Facebook Like widget icon into the content area of your website.
Once the widget icon is dropped, you can define the Facebook Like parameters for your button. You can define the layout type, color scheme and button title. You can also enable/disable send and faces.

How can I display a live stream of my Twitter account on my site?

You can drag and drop the Twitter widget icon into the content area of your website in order to add your real-time Twitter Tweets to your website.
Once the widget icon is dropped, you can enter your Twitter Username.
Tweets you add to your Twitter account will now appear real-time on your website.

How can I add a Twitter Follow Us button to my site pages?

Under the Social tab on the left panel you can find the icon to add a Twitter Follow Us Button to your website.
You can drag and drop the Twitter Follow Us widget icon into the content area of your website.
Once the widget icon is dropped, you can define your Twitter Username. *You must have a valid Twitter account.

How can I add sharing buttons to my site pages?

Under the Social tab on the left panel you can find the icons to add sharing buttons to your website. The available sharing buttons are AddThis, Facebook Like and Twitter Follow Us.
You can drag and drop any of these icons into the content area of your website.
Once the widget icon is dropped, you can define the specific parameters.

What is the Add This widget?

AddThis is the world's largest content sharing platform. AddThis can be used to share just about anything, including websites, blogs, Facebook and Twitter profiles.

What is the HTML widget?

An HTML Widget is a feature that lets you embed your own HTML code into your page, letting you further customize the look and feel of your website.

What is the QR Code widget?

The QR Code widget allows you to embed a QR Code that displays the contact details defined in the widget's editor. This QR Code can be scanned by a mobile device and will display this information on the user's phone, or even direct them to your website.

What is the RSS widget?

Under the Popular tab on the left panel you can find the RSS icon to add to your website. You can drag and drop the RSS icon into the content area of your website. Once the widget icon is dropped, you can define the following parameters: RSS Feed URL, the amount of items to be displayed and the transition effect.
You can also enable/disable the feed title, description, images, date and limit item word counts.

What is the World Clock widget?

Under the Advanced tab on the left panel you can find the icon to add World Clock to your website.
You can drag and drop the World Clock widget icon into the content area of your website.
Once the widget icon is dropped, you can define the Location Title and Local Time Zone for your clock. You can enable Daylight Savings by checking off the box. You can choose to display a background image for the clock that changes with the time of day. To add additional clocks to your website click the Add+ button.

What is the Calculators widget?

Under the Advanced tab on the left panel you can find the icon to add Calculators to your website.
You can drag and drop the Calculators widget icon into the content area of your website.
Once the widget icon is dropped, you can select which calculator type you'd like on your site.

Unit: Displays a calculator for area, length, volume or weight.
Tax: Displays a calculator that allows users to calculate the cost of an item with the defined percentage of tax.
Calorie: Displays the recommend daily caloric intake based on user's age, gender, height, weight and activeness.
Mortgage: Displays the number of mortgage payments and monthly payment based on loan amount, annual interest rate and term of loan.
Pregnancy: Displays the estimated conception date, due date and fetal age based on last menstrual period, average length of cycles and average luteal phase length.

How can I add multiple widgets next to each other?

To add multiple widgets next to each other you can use the "Columns" functionality. Simply drag and drop the Column icon into the area you wish to divide and then add your desired content to each section.

How can I define the content in a multi-language site?

In order to define the content in multi-language site you need to have a multi-lingual website. You can define multiple languages for your website under Settings, Languages Settings.
Your website is defined separately for each language.
You will see a link for each language of your website in the content area of your website. Click on the link for the language you would like to define. The system will now switch to the website for the language you specified. You can now select the Pages tab from the Editor left panel and begin to define the site menu and content for each page.

Why can't I upload a new image/Flash?

Each site is set up with a specific package, which defines which features and functionalities can be used. This package also defines the size limit of the files that can be used.
Once you have reached the size limit of files included in your package, you will receive the following message.
Via this message you can upgrade your package and then upload additional files to your website.

How can I change my site's template?

In the Editor left panel, click on the Design tab.
In the Design screen, choose which template you wish to apply to your website in the Themes tab. Templates can also be filtered by category.

I changed my site's template, why can't I see some of my content?

Each template has its own layout and structural properties. If one template contains a specific repeated content area and another does not, some of the content in this area will not appear in the new template. This content will remain saved and will appear again when selecting a template with the same repeated content area.

How can I edit/change my site's Header image?

Put your mouse over the page's header image and click on the Edit button.
Drag the crop tool and its edges to re-size your image.
To upload a new image, click on the Upload button. You can then upload a file from your computer or select an image from our Public Gallery or from My Files with the list of images you are already using in your site.
You can use the site menu to navigate to other pages of your website to change the header image on other pages.

How can I add/edit my logo to the site?

Click on the Edit Logo button that appears by the logo area. In the Edit Logo light-box you will have three options:

Logo Image - by selecting this option you can select your logo file from your computer or from My Files in case you already uploaded it.
Logo Text - by selecting this option you can enter text which will appear as your site logo.
No Logo - selecting this option will remove the logo image/text from your site.

How can I edit/change my site's Footer?

To edit your website's footer place your mouse over the footer area of the canvas and click on "Edit Footer".
In the Edit Footer window you can add text to your site footer and format it using the rich text editor. To restore the content to default click on the link "Restore to Default".
You can add links to your social media profiles by putting your profile/user name next to the links for each.

How can I make changes to elements of my site template?

In the left panel select the Design Tab.
In the Design screen, you can view all of the available themes or filter by category in the Website Theme drop-down box. Changing the theme will change the design layout of your website.
Under the Text tab you can specify the font families, font sizes and font colors for all of the text on your website.
Under the More tab you can define the background color or upload a background image for the content area of your site (site background) and the area outside of the site content (site out of bound). You can set your website to align to the left, center, or right of the browser window.

How can I change/edit my site's background?

In the left panel select the Design tab and select More on the Design screen.
Under Site Background you can define the background color or upload a background image for the content area of your site. Under the Site Out of Bound you can define the background color or upload a background image for the area outside of the site content.
When uploading a background image you can set parameters for the image:

Position: Allows you to specify where you would like the image to appear on the page.
Tile: Select Tile if you would like your image to repeat.
Down: Select Down if you would like your image to repeat vertically.
Across: Select Across if you would like your image to repeat horizontally.
No Tile: Select No Tile if you do not want your image to repeat.

Click Restore to undo the parameters you've selected.

What is the site alignment?

Site alignment is the position of your website content within the browser window. You can align your website to the left, center, or right.
You can set your site alignment by clicking on the Design tab on the left panel and selecting More on the Design screen.

How can I edit my site title?

In the left panel select the Settings tab.
Under the General settings you can enter your site name under the field for Website Title.

What is Favicon?

A favicon is a small image (ico file), most commonly 16×16 pixels, associated with your website. Once added, the favicon will be displayed in the browser address bar, browser tab and in bookmarks list. It is recommended to use an "ico" file format in order to support all browsers.

How can I change my site favicon?

In the left panel select the Settings tab.
Under the General settings you can upload a favicon for your website. It is recommended to use an "ico" file format in order to support all browsers.

What is Date Style?

Date Style is the format that all dates will appear when displayed on your website. You can modify the date style for your website through the Site Settings screen - General tab.

What is Head Code?

Head code is where you can add additional code inside of your website's HTML head tag. You can modify the head code for your website through the Site Settings screen - General tab.

What is Footer Code?

Footer Code is where you can add additional code inside of your website's HTML - at the bottom of the HTML code. You can modify this code for your website through the Site Settings screen - General tab.

What is Site Under Construction?

If you enable this checkbox your live site will display as "Site Under Construction". You can still edit and preview the site but it will not be viewable on the internet. You can modify the option for Site Under Construction through the Site Settings screen - General tab.

Where can I edit my site contact details?

In the left panel select the Settings tab.
Under the Contact Info you can edit all of the contact information for your website. You can define information such as email address, phone number and business address.

For what is the site's Email Address used?

The site's email address is used as the default value for the QR code widget and contact forms. You can modify the site's email address by clicking on the Settings tab in the left panel and selecting the Contact Info tab.

What is the site default language?

The site's default language is the language that will load for your website by default (if defining a multi-lingual site.)
In the left panel select the Settings tab.
Under the Languages settings you can modify the site's default language.

How can I change my site's default language?

In the left panel select the Settings tab.
Under the Languages settings you can modify the site's default language by enabling the radio button next to the language you would like to set as default.

How can I add languages to my site?

In order to define the content in multi-language site you need to have a multi-lingual website. You can define multiple languages for your website under Settings, Languages settings.
Click on the Add button next to site languages to add additional languages to your website.
Your website is defined separately for each language.
You will see a link for each language of your website in the content area of your website. Click on the link for the language you would like to define. The system will now switch to the website for the language you specified. You can now select the Pages tab from the Editor left panel and begin to define your site in the relevant language.

How can I delete languages from my site?

You can delete languages from your website under Settings, Languages settings. Under Site Languages, click on the 'X' next to the language you would like to delete. The system will prompt you to confirm the deletion. Click Delete to delete the language.

Why can't I add additional languages?

In order to define the content in additional languages you need to have a multi-lingual website. You can define multiple languages for your website under the Settings tab in the left panel.
On the Site Settings page click on Languages. Under Site Languages you can add additional languages for your website (if your website is using a package that allows for multilingual sites.).
Once you have reached the maximum number of languages included in your package, you will receive the following message: Via this message you can upgrade your package and then add additional languages to your website.

What is the Editor language?

The Editor Language is where you define the language you would like the system's interface to use when editing your website. For example, if you set the Editor language to English, when you edit your website all of the buttons, tabs, icons and various setting options will appear in English.
You can define your Editor language through the Site Settings screen - Languages tab.

What is SEO?

SEO stands for "search engine optimization". Search engine optimization is the process of improving the visibility of a website or a web page in search engines via the "natural", or unpaid search results. In general, the earlier (or higher ranked on the search results page), and more frequently a site appears in the search results list, the more visitors it will receive from the search engine's users.

How can I open my site to search engines?

You can make your website visible to search engines under the Settings tab in the left panel. On the Site Settings screen click on SEO.
Enable the checkbox for 'Open to Search Engines' if you would like your website to be visible in search engines.

What is Site Keywords?

Site Keywords are a brief list of the most important keywords describing your business. These keywords will be used by search engines to find your website.
To add keywords to your website click on the Settings tab in the left panel. On the Site Settings page click on SEO. Enter your keywords in the Site Keywords field. Make sure to separate each keyword with a comma.

What is Site Description?

Site Description is a brief summary of your website's content. This description will appear below your site title in search engines. The text will be used by search engines to find your website.
To add a description to your website click on the Settings tab in the left panel. On the Site Settings screen click on SEO. Enter your description in the Site Description field.

What is Google Analytics?

Google Analytics are website statistic reports that show you how people found your site, how they explored it, and how you can enhance their visitor experience. With this information, you can improve your website return on investment, increase conversions, and make more money on the web.

How can I add my Google Analytics account details?

To add your Google Analytics account to your website, click on the Settings tab in the left panel. On the Site Settings page click on Statistics. Enter your Google Analytics Username and Password to Login. Add your account ID and select the Profile ID from the drop-down.
If you do not already have a Google Analytics account, click on the link "Register to Google Analytics" to set up a new account.

Where can I see my site statistics?

To view your website's statistics, click on the Statistics tab in the left panel.
To view statistics for your site, you must have previously added a Google Analytics account to your website.
To add your Google Analytics account to your website, click on the Settings tab in the left panel. On the Site Settings screen click on Statistics. Enter your Google Analytics Username and Password to Login. Add your account ID and select the Profile ID from the dropdown. If you do not already have a Google Analytics account, click on the link "Register to Google Analytics" to set up a new account.

How can I view a preview of my site?

To preview your website click on the Preview button in the upper right hand corner of the Editor.
The Site Preview screen displays a preview of your website with all your saved changes, while the changes will not be viewable on your live website until you publish the website. You can publish the changes to the internet by clicking the Publish button in the Site Preview screen.

How can I view my live site?

To view your live website, open up a browser window such as Firefox and type your website's URL into the address bar. To find your website's URL, open the Settings tab in the left panel. Under General settings you will find a link for your website address. You can click on this link to view the live version of your website.
The live version of your website will not reflect any current changes you've made to your website until you publish the changes.

What is the Publish button?

The Publish button apples any updates you have made on your website to the live version of your website. Publishing your website to the internet will overwrite the existing content on your live website and replace it with the current changes you've made.

How can I publish my site to the internet?

To publish changes to your live website, click on the Publish button in the upper right hand corner of the Editor.
The Publish button apples any updates you have made on your website to the live version of your website. Publishing your website to the internet will overwrite the existing content on your live website and replace it with the current changes you've made.

How can I view a preview of my mobile site?

To preview your mobile website click on the Preview button in the upper right hand corner of the Editor.
In the Site Preview screen, click on the View Your Mobile Site button.

How can I create a mobile site?

If your website package includes a Mobile site, once you publish your website, your mobile site will also be published.
To preview your mobile site click on the Preview button in the upper right hand corner of the Editor.
In the Site Preview screen, click on the View Your Mobile Site button.

Why can't I view my live mobile site?

Your website package must include a Mobile site in order to view a preview of your mobile site.

How can I view a preview of my Facebook site?

To preview your Facebook website click on the Preview button in the upper right hand corner of the Editor.
In the Site Preview screen, click on the View Your Facebook Site button.
This is only a preview of your Facebook website. Your Facebook site will not be live until you add the website application to your Facebook Business Page.

Why should I have a Facebook site?

A Facebook Page gives a voice to any public figure or organization to join the conversation with Facebook users. Since November 2007, bands, sports teams, artists, films, brands, non-profits and businesses have been using Pages as free, customizable presences on Facebook. By leveraging the real connections between friends on Facebook, a public profile lets users connect to what they care about. Facebook Pages give you a more dynamic relationship with the public figures and organizations you are interested in.

Why can't I have a Facebook site?

Your website package must include a Facebook site in order to create your Facebook site.

How can I create a Facebook site?

Our Facebook application allows you to have your website accessible on Facebook. Using the application you can display the site inside a Facebook page.
The application will adjust your website's look and feel so it will fit the Facebook page.
Your website will become part of the Facebook page and its contents will be updated automatically every time you publish a change to your live website.
If you don't have a Facebook page for your business you can easily create one here: https://www.facebook.com/pages/create.php.

Once you have a Facebook page, follow the steps below:

Login to Facebook (if not logged-in already).
Click here to enter the Facebook application page.
Install the Facebook application.
Enter the Facebook application and login with your website Control Panel credentials.
Select the desired Facebook page and your website URL address, click Submit.
Click on "Show site on this page" to activate your Facebook site.

How can I edit my Facebook site?

There is no need to edit your Facebook site, because it's content will be updated automatically with any publishing of your website.

Why can't I add new pages?

Why can't I add additional site languages?

Why can't I upload new images/Flash?

Each site is set up with a specific package, which defines which features and functionalities can be used. This package also defines the size limit of the files that can be used.
Once you have reached the size limit of files included in your package, you will receive the following message: Via this message you can upgrade your package and then upload additional files to your website.

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