The steps for opening your NearMeNow Control Center are listed below:
1. Log in to the NearMeNow Control Panel here.
Alternatively, log in to SiteControl with your username and password (click for instructions) and click on the Login to NearMeNow button on the Home page.
2. Once you are able to open the NearMeNow control panel the following options will be displayed:
a) Dashboard - click here if you need more information about the Dashboard functionality.
b) Accounts - click here if you want to read more information about the accounts menu.
(The accounts menu might not be visible once logged in if you have only one account created).
c) Locations - click here for more information about the locations menu.
d) Customer Feedback - click here to see more information about the customer feedback menu.
e) Publish - click here for further information about the publishing options.
f) User Rights - click here for more information on how to create new users and user roles.
a) Dashboard - The Dashboard is a basic analytics page that provides information on how your locations are performing.
On the left-hand sight is the navigation panel (menus, tabs).
The center of the Dashboard displays information such as Profile Completeness, Listings of the location, Duplicate suppressions, and insights on GMB and Facebook.
The right, hand-side (Activity Panel) displays information related to the updates of the Locations or Profiles in real-time. If any changes were recently made they will be displayed on the top of the panel.
Upper right side - settings, change language, mini FAQs, What’s new? menu.
b) Accounts - The accounts menu will provide a list of all the current accounts that are created.
Among other things, different accounts can be created for one company - for different brands, for example.
Here you can add new accounts or Edit an already existing account. Also, here you can create a new Account Manager if needed and set up a password for the user.
c) Locations - As an active user, we can find a lot of information under the Locations overview tab. One account can have single or multiple locations associated with the Company.
Here you can edit the Locations information, check the profile completeness, and Start syncing the location with the directories. One location can be listed in multiple directories. There is also a button for suggestions that will provide additional information (tips) for the profile completeness.
You can also edit the Basic Data, Rich Data, Photos & Videos for the location.
Click on the Directories tab to see where the current location is being listed (depending on the subscription plan).
d) Customer Feedback - The Customer Feedback and Publish tab sections constitute the reputation management part of the platform.
Here you can check if a customer has posted a review for one of your locations, you can respond to that feedback and check if a specific location is receiving positive or negative ratings (star ratings).
Further information can be seen here for managing the customer feedback menu,
e) Publish - The Publish page has the following options:
1. Template Library - where you can create a template post and save it for future uses.
2. Previously published - information will be displayed for posts that have been published previously.
3. Create your first post - this button will allow you to create a new post and publish it immediately or schedule the post to be published at a specific date in the future.
f) User Rights - On the User Rights page, you can see and manage your current user(s) depending on the Role, that has been assigned to your current user.
If you want to create a new user please follow the steps here.
Need help? Our Support Center provides clear and easy instructions for taking full advantage of the platform.
Prefer to speak to someone? Call us at (800) 397-2449 or reach out to us by email at firstname.lastname@example.org.