The steps for opening and managing your NearMeNow account are listed below:
1. Log in to the NearMeNow Control Panel here.
Alternatively, log in to SiteControl with your username and password (click for instructions) and click on the Login to NearMeNow button on the Home page.
2. Once you open the NearMeNow control panel the following options will be displayed:
- a) Home - click here to see more details about the Homepage 2.0.
- b) Dashboard - click here if you need more information about the Dashboard functionality.
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c) Location Hub - splits into 2 different sub-menus:
- Locations - click here for more information about the locations menu.
- Businesses (Accounts) - click here if you want to read more information about the business accounts menu.(The Businesses menu might not be visible once logged in if you have only one business account created).
d) Review Management (Customer Feedback) - click here to see more information about the review management menu.
e) Social (Publish) - click here for further information about the social (publishing) options.
f) Org Settings (User Rights) - click here for more information on how to create new users and user roles.
a) Home - The Home page enables businesses to attain their revenue goals by centralizing actions, tasks, and insights to improve discoverability and engagement. The homepage simplifies the user experience, promotes feature adoption, and introduces personalized recommendations.
This drives higher customer retention, faster activation of new features, and product-led upselling, ultimately increasing customer satisfaction and revenue growth.
b) Dashboard - The Dashboard is a basic analytics page that provides information on how your locations are performing.
On the left-hand sight is the navigation panel (menus, tabs).
The center of the Dashboard displays information such as Profile Completeness, Listings of the location, Duplicate suppressions, and insights on GMB and Facebook.
The right-hand side (Activity Panel) displays information related to the updates of the Locations or Profiles in real time. If any changes were recently made they will be displayed on the top of the panel.
Upper right side - settings, change language, mini FAQs, What’s new? menu.
c) Location Hub - The location hub menu will provide a list of all the current accounts (Businesses) that are created as well as Locations.
Among other things, different accounts can be created for one company - for different brands, for example. The Location Hub splits into 2 different sub-menus:
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Locations - As an active user, we can find a lot of information under the Locations overview tab. One account can have single or multiple locations associated with the Company.
Here you can edit the Locations information, check the profile completeness, and Start syncing the location with the directories. One location can be listed in multiple directories. There is also a button for suggestions that will provide additional information (tips) for the profile completeness.
You can also edit the Basic Data, Rich Data, Photos & Videos for the location.
Click on the Listings tab to see where the current location is being listed (depending on the subscription plan). - Businesses - Here you can add new accounts or Edit an already existing account. Also, here you can create a new Account Manager if needed and set up a password for the user.
d) Review Management (Customer Feedback) - The Review Management and Social tab sections constitute the reputation management part of the platform.
Here you can see if a customer has posted a review for one of your locations, you can respond to that feedback and check if a specific location is receiving positive or negative ratings (star ratings).
Further information can be seen here for managing the customer feedback menu,
e)Social - The Social publisher simplifies the process of creating organic social content across social channels that are important to a brand and location. For additional information check this article.
f) Org Settings (User Rights) - Here you can see and manage your current user(s) depending on the Role, that has been assigned to your current user. To add a new user that has access to the control panel click on the button. For additional information check this article.